Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Another crucial early step in the water damage restoration process is getting a properly conducted damage assessment. We arrive at the site of the damage to survey the extent of the damage, ensure the source of the problem will not be an issue moving forward, and use all of the information gathered to put together a solid strategy to get your property back to the way it was. This step is so crucial because no two damage events are exactly the same and our team must be prepared to tackle the damage appropriately to minimize the potential of further damage. A properly conducted assessment helps us to determine how much equipment should be used, and how much manpower the job calls for. It gets us closer to actual billing amounts in the estimate we provide you and your insurance company, and gives us an idea of just how long the job will take. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction