Step 1: 24 Hour Emergency Contact 

The most important step in the water damage restoration process is simply getting started. Time is absolutely of the essence when water damage is a concern. The longer the delay in getting the following steps going the greater the risk of incurring more damage to your property and creating a potentially worse situation. With the right environment, some common species of mold can even begin to grow just after 48 hours of a water damage event. It's important to let SERVPRO know of the damage right away and it is equally important for our team to address the water in a timely manner.

We Answer the Phone Ready to Help
Call Today - (407) 954-8520

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of University, SE Orlando has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment